Good to know

Questions,
answered.

Everything you need to know before and after your order—without the fine-print feeling.

01

Orders & delivery

Standard delivery within Ghana usually takes 3–5 business days. Express delivery usually takes 1–2 business days. Timing can vary by destination and courier conditions.

02

Products

Use the product page and packaging as your primary guide. If you have a known sensitivity or allergy, patch test where appropriate and consult a qualified professional before use.

03

Payments

Payment is completed through Paystack’s hosted checkout. Available methods may include cards, Mobile Money or bank options. HONORAS does not collect your full card number on this storefront.

04

Returns

Eligible unused and unopened items can be requested for return within 14 days of delivery. Opened cosmetics and fragrances cannot be returned for a change of mind because of hygiene requirements.

Still need a hand?

Send the team a message and include your order number if your question is about an existing order.

Contact HONORAS